ABOUT US
Welcome to The Starr Touch! I'm Chyna, a NYS Licensed Cosmetologist and Certified Hair Loss Practitioner. I specialize in natural hair care, scalp rejuvenation therapy, and hair loss solutions. I’m passionate about helping clients of all textures restore and maintain their natural hair through personalized treatments, styling, and education. Each appointment is a comfortable, one-on-one experience in a safe, supportive environment where your hair goals are prioritized. ** All New Clients are required to book for a New Client Package. This ensures your hair gets the full works to start you on your healthy hair journey!** Booking Retainer’s are required to secure your appointment. It’s Non-refundable and go towards your final service. A 3.60% Convenience Fee will be added to all payments made by credit card. This fee will be due at the time of debit/credit card payment and is non-refundable. • Squeeze In Appointments are an additional $50. • If you are booking for a child (Ages 7+ only), please understand their prices are the same as adults. They require the same, if not more time as adults. • Due to limited space and Covid-19 - Please DO NOT bring any extra guests/children. There is a 15 minute grace period for late arrival - Please communicate if you’re running a bit behind. After 15 minutes there is a late fee of $15. After 30 minutes, appointment will be treated as a “no-show” and you will be charged as per the cancellation policy. If there is a day that you would like but do not see a time - contact me! Thank you for trusting The Starr Touch with your hair needs! See you soon!
CANCELLATION POLICY
A 100% cancellation fee applies for all no-shows, including cancellations made within 24 hours of your scheduled appointment or arriving more than 30 minutes late. No-shows will be charged the full amount of the booked service. Last-minute cancellations affect not only my schedule but also clients waiting for an appointment. If you cancel within 24 hours, you will be charged the full service fee of your booking. Please note that retainer fees and cancellation charges do not roll over. If you choose to rebook, you will need to pay a new retainer fee. Thank you for respecting my time and business—I truly appreciate your continued support and understanding.